If you subscribe to Radarly Pro ($19/mo) or purchase our Founder Lifetime Deal ($69), you may request a refund within 7 calendar days of your initial transaction by emailing radarlytech@gmail.com.
1. 14-Day Free Trial (Zero Financial Obligation)
We encourage users to evaluate the platform before making a financial commitment:
- No Credit Card Required: You are not required to provide credit card numbers or payment details to start your 14-day trial.
- No Surprise Billings: Because payment credentials are not collected upfront, accounts cannot be auto-charged when the trial period concludes.
- Continued Baseline Access: Upon trial conclusion, your account transitions to the standard Free Starter tier. Paid Pro features remain optional.
2. How Subscriptions & Cancellations Work
You retain full control over your subscription at all times:
- Self-Service Cancellation: You may cancel your subscription at any time using the self-service billing link provided in every payment receipt email from our payment processor.
- Email Cancellation: You may also request cancellation by contacting radarlytech@gmail.com from your registered email address.
- Post-Cancellation Period: When canceled, your paid Pro access remains active through the end of the current prepaid billing period. No further renewals will be processed.
3. Eligibility Criteria for Refunds
A. Monthly Pro Subscriptions ($19/mo)
First-time monthly subscribers may request a full refund within 7 days of the initial purchase. Subsequent monthly renewals are non-refundable once billed, unless you attempted to cancel prior to renewal and encountered a verified technical issue with our portal.
B. Lifetime Access Licenses ($69 One-Time)
Lifetime access purchases are covered by the same 7-day money-back guarantee. If requested within 7 calendar days of purchase, the lifetime license is revoked and 100% of the purchase price is refunded.
C. Objective Standards Over Subjective Outcomes
Refund evaluations are based on platform availability, technical functionality, and operational delivery. Because third-party client hiring decisions depend entirely upon external factors (such as individual portfolio caliber, pricing, proposal speed, and market conditions), refund eligibility is not dependent upon whether a subscriber wins contracts or receives replies from external posters.
4. Refund Processing Timelines
Refunds are processed back to the original payment method and typically reflect on bank statements within 5 to 10 business days.
Apple Pay and Google Pay refunds typically reflect within 2 to 5 business days depending on issuer clearing cycles.
5. Non-Refundable Situations & Anti-Abuse Standards
To prevent fraudulent abuse and maintain service availability for all users, refunds will not be granted under the following circumstances:
- Requests submitted after the 7-day guarantee window has elapsed.
- Accounts suspended or terminated for violations of our Acceptable Use Policy (e.g., automated scraping, infrastructure abuse, or spam campaigns).
- Disputes initiated as chargebacks without attempting prior resolution via our support desk.
6. How to Submit a Refund Request
To submit a refund request within the 7-day window:
Email: radarlytech@gmail.com
Subject: Refund Request - [Account Email Address]
Details: Provide your checkout email address or invoice transaction number.
Our support desk will review and confirm your request within 1 to 2 business days.
Have questions regarding this policy?
Our support team typically replies within 1 to 2 business days.